Assistant Manager - Business Development, Dubai

Assistant Manager - Business Development

Job Summary:

The incumbent will be responsible for identifying, developing, and managing long-term client relationships to drive new business growth. The role involves managing the end-to-end sales cycle, understanding client requirements, promoting the company's workspace solutions, and achieving assigned sales targets while delivering an exceptional customer experience.

Responsibilities:

• Manage the full sales cycle, including prospecting, lead qualification, site inspections, proposal development, negotiations, and closing new business.
• Consistently achieve and exceed monthly, quarterly, and annual sales and revenue targets.
• Proactively generate, qualify, and convert leads through outbound prospecting, digital channels, broker networks, referrals, and self-sourced opportunities.
• Build and maintain a healthy sales pipeline, ensuring consistent activity levels across calls, viewings, and proposals.
• Identify and implement innovative strategies and channels to generate new business opportunities and expand the client pipeline.

• Build and maintain strong relationships with prospective and existing clients through effective written and verbal communication.
• Act as a trusted advisor to clients, understanding their workspace requirements and recommending tailored solutions.
• Provide operational support and work closely with the Operations team to ensure seamless client onboarding, retention, and service delivery.

• Develop and maintain productive relationships with key referral partners, commercial brokers, and licensing authorities.
• Represent the organization at networking events, industry functions, and business development activities to strengthen brand presence in the market.
• Monitor market trends, competitor activity, and pricing to inform sales strategy and positioning.

• Collaborate with peers and the leadership team to develop and execute pre-opening sales and marketing plans for new centres.
• Contribute to accurate sales forecasting, CRM discipline, and timely reporting to management.

Requirements:

Education & Experience

• Bachelor’s degree or above, ideally with a background in hospitality, serviced office / business centre, or commercial real estate.
• Minimum 4 years’ relevant experience in sales, lead generation, or business development in a client-facing, target-driven environment.
• Proven experience in the serviced office / flexible workspace industry in Dubai is required.
• Experience working with DMCC and other UAE free zones (company setup, licensing, and flexi-desk requirements) is preferred.
• Strong knowledge of the Dubai commercial real estate and office market, including free zone and mainland licensing dynamics.

Skills & Competencies

• Proven ability to drive service quality, revenue growth, and cost efficiency.
• Excellent problem-solving, communication, negotiation, and strategic planning skills.
• Strong organisational skills with the ability to manage multiple prospects and priorities simultaneously.
• Professional presence and confidence when engaging senior decision-makers.

Languages

• Fluency in English (written and spoken) is required. Arabic preferred.